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What customers think about us
over 9,961+ 4.6/5 Verified reviewsFrequently asked questions
Frequently asked questions
We are always at your disposal to help you via an online consultation with our specialists. You can count on expert advice for the right choice using the chat option on this website – the blue bubble in the lower right corner, or by sending us a message onFacebookor Instagram.
Of course, you can combine products from different ranges. Take a look at the most suitable combinations in the packages that we recommend for each range, as well as the promo offers here. If you have a specific problem that you want to eliminate (e.g. oily skin with acne or dark spots), we advise you to use the full routine of any given product range that includes all the steps to achieve an optimal effect – cleansing > active care > supporting care. Each range is designed so that the effects of the products complement each other and thus provide an optimal and long-lasting result.
We do not recommend mixing the use of biotradeactive productswith other brands containing active ingredients, as it is possible to get side effects that reduce or increase the effect of the products. This can cause irritation, a more violent skin reaction or a lack of effect.
Before reaching you, our products undergo several quality, effectiveness, and tolerance tests under strict dermatological control.
All of our products’ ingredients have a proven non-comedogenic effect, so they do not cause the formation of comedones.
Biotrade products are manufactured in our own GMP-certified production facility that is based in Sofia, Bulgaria.
Ever since it was founded, biotrade has opposed animal testing. None of our products have been and will not be tested on animals, which is why all biotrade products bear the cruelty-free insignia.